Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery locations, and detailed specifications for your floral requests. We also collect payment details at checkout, which are securely handled by our payment partners.

For corporate clients, we might obtain extra business data like registration details, preferred delivery timelines, and budget requirements to tailor our services to your company.

Our site automatically gathers certain technical details when you visit, such as your IP address, browser kind, device info, and navigation path. We use it to enhance site performance and understand how clients discover our services.

How We Use Your Information

We mainly use your data to complete flower orders and deliver outstanding service, including processing orders, arranging deliveries, crafting custom arrangements per your specifications, and keeping you informed about your service needs.

We also utilize information to enhance our services and site experience. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

PioneerKettleLagoon respects your privacy and does not sell your personal data to third parties. We only share information when needed to deliver our services or when required by law.

We may share essential data with trusted service partners who assist in running our operations, such as delivery partners, payment processors, and tech service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or a government request. We may also share data to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards. This includes safe data storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we employ robust security measures, no online communication method is completely secure. We regularly update our security practices to address emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on governing laws, you may access, amend, erase, or limit how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods vary by data type and purpose.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and grasp how users interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie settings in your browser preferences. However, turning off certain cookies might impact how the site functions. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only PioneerKettleLagoon and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party websites you access via links on our site.

Updates to Our Policy

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we'll update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Get in Touch Regarding Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.